Law Society of Ontario (LSO) Paralegal Practice Exam 2025 - Free Paralegal Practice Questions and Study Guide

The recommended approach for a paralegal regarding updates during the representation process is to maintain a consistent and proactive communication strategy. This approach serves several key purposes in the context of effective legal representation.

First, consistent updates help to build and maintain trust between the paralegal and the client. Clients appreciate being kept informed about the progress of their case, which can alleviate any anxiety or uncertainty they might feel. By proactively reaching out to provide updates, the paralegal demonstrates that they are actively managing the case and that the client’s interests are being prioritized.

Second, proactive communication allows for timely identification of issues or changes that may arise during the representation process. If changes in the case occur, immediate communication can facilitate faster decision-making and responses, ultimately enhancing the likelihood of a favorable outcome.

Finally, a consistent communication strategy helps to ensure that the client is fully aware of all aspects of their case, including any important deadlines or requirements that may need to be addressed. This can mitigate risks of misunderstandings and improve overall client satisfaction with the services provided.

Other options would fall short in various ways. Irregular communication could lead to clients feeling neglected or uninformed, while a minimalistic approach could create gaps in critical information, ultimately undermining the client’s position.